Please note, unfortunately, we are unable to take any telephone calls or process any donations by telephone for the immediate and foreseeable future. You can still donate by credit/debit card and/or make a regular gift by Direct Debit. You can also send a cheque too. Thank you very much for your support. We hugely appreciate it.
Go Online through our donation page, make a one-off payment or set up a monthly direct debit.
Or by bank transfer, please contact our Supporter Care team via email firstname.lastname@example.org and we can provide the relevant details.
If you would like to send a donation by cheque, please make this payable to Guy’s & St Thomas’ Hospital Charity.
If you can include a covering letter with your contact details as well as reasons for donations and what you would like it to be put towards, we will write to you and let you know when the donation has been received.
Please send the cheque to this address:
Guy’s and St Thomas’ Hospital Fundraising Team
Virginia Woolf Building
22 Kingsway, 2nd Floor
Your donations are only eligible for Gift Aid if you are a UK taxpayer and we have a record of your postcode and donation amount. You must also tick the Gift Aid box on our sponsorship forms (Virgin Money Giving / Just Giving) and donation page.
Please note that we are unable to claim Gift Aid on ticket sales, raffle sales, corporate sponsorship, and sale of goods or auction proceeds.
If you would like to help a specific ward or department, we will do our best to find the most appropriate fund for your donation to go towards.
Please note that once a donation has been allocated to a specific fund, we are unable to change this at a later date.
Contact us via email at email@example.com. Please note that once a donation has been allocated to a specific fund, we are unable to change this at a later date.
If you would like to discuss this more over the phone and find out how we can help, please email our Supporter Care Team at firstname.lastname@example.org.
Guy's and St Thomas' Charity. Registered Charity No. 1160316.
Company limited by guarantee registered in England and Wales No. 9341980.
Evelina London Children's Hospital is part of Guy's and St Thomas' NHS Foundation Trust.
All the personal information about our supporters we collect is processed and stored in accordance with GDPR 2018, and all other applicable data protection laws and regulations. This includes, but is not limited to, the Privacy and Electronic Communication Regulations (PECR).
Please see our privacy statement for more information on this.
You can update your contact details with us at any time.
Please contact our Supporter Care Team by email at email@example.com.
You can let us know about your plans by filling in our online registration form and a member of the team will be in touch shortly.
If you need a new tin, collection bucket or security seal sticker, then please let us know by contacting us via email at firstname.lastname@example.org and we can send a replacement out to you. Please note, we currently have limited stock on some items, and there may be some delays with deliveries.
Fundraising volunteers are vital to our work at Guy's and St Thomas’ Hospital Charity. You can volunteer with us on events, awareness days, in general or even work with the Fundraising Team.
If you are interested in joining our amazing volunteer team you can find more information and sign up to our monthly volunteer email here!
All our opportunities support our fundraising work and activities, we do not organise volunteering within the hospital. If this is what you are interested in please visit the Guy’s and St Thomas' volunteering page.
We work hard to ensure you have the best supporter journey when you make a donation. Unfortunately, under charity law (The Charities Act 2011) we are unable to refund donations, other than in specific circumstances.
If you believe that a donation you have made should be refunded, then please email email@example.com and we can advise on what we can do.
Read more about our policy for returning donations here.
Your views are important to us and we welcome all comments and feedback about the way we work.
We always aim to provide an excellent service to our supporters but if you are unhappy or would like to provide feedback to our team, you can contact our Supporter Care Team at firstname.lastname@example.org.
If you are a company or individual who would like to make a product donation, please email our fundraising team at email@example.com detailing the type of donation, quantity and estimated delivery date and we will get back to you as soon as possible to confirm if we are able to accept the donation.
All items must be new and in their packaging and please note that we are unfortunately unable to accept any hot food and drink or any perishable food items.